I came to find Bayilla bikes after trying to find a specific bike through Cycle Soloutions my employers Ride to Work scheme. From the start communication and contact was brilliant. Initially they didn't have the bike in stock, Marco went out of his way to see if there was alternative matching my needs and wants. In the end I decided to wait until it came back in stock. Marco kept me updated at all stages of my application for the RTW scheme. Then also about the realistic delivery times. This in itself was welcomed, as a lot of supplier overpromise where as Marco was honest and realistic. Delivery day arrived so promised. Got a call the next day to check everything was OK. Brilliant service, realistic updates and on top of that great prices.

Visiting Bayillabikes was an absolute delight! Their extensive range of electric bikes and scooters left me spoiled for choice. From sleek designs to powerful motors, they had something for every rider.

What stood out the most was their excellent customer service. Marco was knowledgeable and friendly, providing valuable insights and guidance without any pressure to make a purchase. He took the time to understand my requirements and helped me find the perfect option.

Overall, it was a fantastic shopping experience, and I left feeling confident in my decision. If you're in the market for an electric bike or scooter, I highly recommend checking out this shop for their great range of products and top-notch service.

First time researching electric bikes, found this a really good website with lots of choice and information. Great customer service, with professional and quick responses to questions.

As an avid cycler, I enjoy the long cross country rides where you can lose yourself in incredible scenery. However, with age not on my side, I was struggling to go as far as I would like. Not being clued up on e- bikes, I contacted Marco and Leanne at bayillabikes and they walked me through the many cross country e-bikes available and the benefits of switching to an e-bike. Their knowledge and customer service made the process of purchasing enjoyable and they made me feel at ease. I am now enjoying getting lost on new adventures on my Himiway Zebra Step-Thru and haven’t looked back. Thank you so much

Fantastic website with a great range of products. I had a few questions about the bike and the customer service was very prompt and thorough. I cannot recommend highly enough!

Website was really easy to navigate, great customer service and really enjoying my new bike!

Great website, easy to navigate through. The customer service was exceptional, friendly and left you feeling confident to make the right purchase.

I highly recommend Bayillabikes

I have been in the market for a trekking electric bike for a few months now, doing my research & trying to find the right fit for me. Great service using the chat system, answered my enquiries efficiently. The systems were smooth to navigate to complete my purchase & very happy with my product.

I cannot speak highly enough of Marco. Always on hand and knows his stuff. Found the website incredibly insightful and easy to use and would recommend their services to anyone. Thank you again

Bought our first e-bike in January - the service was brilliant and the item arrived very quickly