I came to find Bayilla bikes after trying to find a specific bike through Cycle Soloutions my employers Ride to Work scheme. From the start communication and contact was brilliant. Initially they didn't have the bike in stock, Marco went out of his way to see if there was alternative matching my needs and wants. In the end I decided to wait until it came back in stock. Marco kept me updated at all stages of my application for the RTW scheme. Then also about the realistic delivery times. This in itself was welcomed, as a lot of supplier overpromise where as Marco was honest and realistic. Delivery day arrived so promised. Got a call the next day to check everything was OK. Brilliant service, realistic updates and on top of that great prices.

Visiting Bayillabikes was an absolute delight! Their extensive range of electric bikes and scooters left me spoiled for choice. From sleek designs to powerful motors, they had something for every rider.

What stood out the most was their excellent customer service. Marco was knowledgeable and friendly, providing valuable insights and guidance without any pressure to make a purchase. He took the time to understand my requirements and helped me find the perfect option.

Overall, it was a fantastic shopping experience, and I left feeling confident in my decision. If you're in the market for an electric bike or scooter, I highly recommend checking out this shop for their great range of products and top-notch service.

First time researching electric bikes, found this a really good website with lots of choice and information. Great customer service, with professional and quick responses to questions.

As an avid cycler, I enjoy the long cross country rides where you can lose yourself in incredible scenery. However, with age not on my side, I was struggling to go as far as I would like. Not being clued up on e- bikes, I contacted Marco and Leanne at bayillabikes and they walked me through the many cross country e-bikes available and the benefits of switching to an e-bike. Their knowledge and customer service made the process of purchasing enjoyable and they made me feel at ease. I am now enjoying getting lost on new adventures on my Himiway Zebra Step-Thru and haven’t looked back. Thank you so much

Fantastic website with a great range of products. I had a few questions about the bike and the customer service was very prompt and thorough. I cannot recommend highly enough!

Website was really easy to navigate, great customer service and really enjoying my new bike!

Great website, easy to navigate through. The customer service was exceptional, friendly and left you feeling confident to make the right purchase.

I highly recommend Bayillabikes

I have been in the market for a trekking electric bike for a few months now, doing my research & trying to find the right fit for me. Great service using the chat system, answered my enquiries efficiently. The systems were smooth to navigate to complete my purchase & very happy with my product.

I cannot speak highly enough of Marco. Always on hand and knows his stuff. Found the website incredibly insightful and easy to use and would recommend their services to anyone. Thank you again

Bought our first e-bike in January - the service was brilliant and the item arrived very quickly

so love this company and website, really good choice of bikes and answered queries promptly, great CS and will be purchasing my second bike very soon... if you're in doubt about buying one don't be, they're are an amazing piece of kit and will be your new bestie... thanks for all the help. Mr. Pothered

I’ve bought my first E-bike and couldn’t be happier. Marco shared so much knowledge and information with me about different products and helped me identify the perfect product for my wife. The website was so easy to use from start to finish and both Marco and Leanne’s customer service was nothing short of excellent. I would definitely recommend using them as first time buyers or even those with advanced knowledge of the products. They really know their stuff and offer great options depending on your budget and specifications. Thanks again, Luke.

I brought my bike from this company. The process was incredibly smooth and was kept updated throughout. When my bike come it was just as expected and all Manuel's provided. Highly recommended.