Price Match Guarantee

Our aim is to make electric vehicles accessible to as many people as we can, which is why we are committed to offering our customers the best prices guaranteed.

If you discover one of our products listed at a lower price elsewhere, simply get in touch with us, and we'll match that price!

Our Price Match Guarantee is subject to the following conditions:

• We can only price match identical items including size, battery, motor, colour, warranty & specifications.
• The listed price must not incorporate any membership discounts, bulk purchase discounts, or personal discounts.
• No additional promotional offers or vouchers can be applied on top of a price match.
• The item from the competitor must be in stock and available to purchase.
• The competitor's price must include delivery in the UK and be scheduled to arrive within the next seven days
• The competitor must be UK based and sell directly to customers
• The competitor must be an online-only business
• The competitor must also specialise in electric vehicles
• We are unable to offer the best price match guarantee if you are using a cycle to work scheme voucher for your order
• We are unable to offer the best price match guarantee against clearance sales, auctions, closing down sales, pre-sales or specialist retailers such as market stalls, or retailer membership scheme discounts.
• We will not match against auction or marketplace websites
• We are unable to offer a price match on accessories.

Request a price match.

If you find one of our products at a lower price on a competitor’s website and would like to request a price match, contact us using our 'contact us' page or via email at contact@bayillagroup.com including the product details and link to the competitor’s product page and we’ll be in touch.